Protecting
your privacy
We are committed to providing you with the highest levels
of customer service. This includes protecting your privacy.
Your
personal information
Personal information held by us may include; your name,
company name, company contacts, current and previous addresses, telephone or
mobile phone number, email address, etc. If you choose not to provide certain
personal information, we may not be able to provide you with the services you require,
or the level of service on which we pride ourselves. Occasionally, you may need
to provide personal information about other individuals to us, if so, we rely
on you to inform those individuals that you are providing their personal
information to us and advise them that we can be contacted for further
information.
How
we collect personal information
We collect personal information in a number of ways,
including;·
- Directly
from you, for example, when you provide information by phone, in application
forms or other agreements, or when you submit personal details through our
website
- From
third parties such as our related companies, credit reporting agencies or your
representatives·
- From
publicly available sources of information
How
we use your personal information
Your personal information may be used to:·
Verify
your identity·
Assist
you to subscribe to our services·
Provide
services you require·
Administer
and manage those services, including charging, billing and collecting debts
We
may disclose your personal information to:·
- Your
authorised representatives or your legal advisers (eg. When requested by you to
do so)·
- Credit-reporting
and fraud-checking agencies·
- Credit
providers·
- Our
related companies
Collection
of Personal Information
When you email, fax or write to us:·
- We
will record your email address·
- We
will only use your email address and address for the purpose for which you
provide it·
- You
will not be added to a mailing list·
- We
will not use your email address for any other purpose·
- We
will not disclose your email address or other personal details without your
written consent, except where Mulwarra Export Pty Limited may be required to do
so
Help
us to ensure we hold accurate information
We take all reasonable precautions to ensure that the
personal information we collect, use and disclose is accurate, complete and
up-to-date.
However, the accuracy of that information depends to a
large extent on the information you provide. That’s why we recommend that you:·
- Let
us know if there are any errors in your personal information
- Keep us up-to-date
with changes to your personal information such as your name or address.